Qualifications:
• A minimum of 12 years experience in a supervisory position in Pastry (Oriental/Occidental & Ice cream)
• Possess managerial and organization skills.
• Possess good communication skills.
• Have an attention to details.
• Ability to work for long periods of time in a standing position.
• Ability to work under pressure.
Responsibilities:
• Ensure cleanliness and sanitation of the restaurant at all times and that all accessories, chinaware and glassware are always in good conditions
• Ensure that employees’ grooming and personal hygiene are as per standard
• Being always available on the floor, interacting with guests and ensure customer satisfaction at all times
• Handle guest complains effectively and ensure guest problems are not repeated
• Ensure all SOPs and sequence of service are strictly followed
• Ensure that daily, weekly and monthly inventories in addition of unexpected spot checks are conducted on time and according to company’s procedures
• Control employees discipline and attendance and take action regarding any rules violation
• Control expenses and daily sales and initiate strategies to increase revenues and decrease expenses
• Conduct interviews to recruit restaurant employees
Qualifications:
• A minimum of 5 years experience in Restaurant Management or similar experience in big operation
• A degree in hospitality management or its equivalent
• Fluent in: Arabic, English and French
• Possess organization and planning skills
• Possess leadership skills
• Possess coaching and mentoring skills
• Availability and flexibility in schedule
• Have the ability to work under pressure
• Able to multitask
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